[PC] Won't load past green loading screen

Hi,

I have over 147 hours of game play on inquisition on this computer and i wanted to play it again, after downloading the most recent patch however, my game will no longer load past the green loading screen, I am 100% sure my computer meets the requirements and have attempted offline and online play without success.

Please help!

dragon age inquisition

Fred_vdp
11 years ago
Yes, that's not supposed to happen. I think it's either an issue with the game or your video driver.

The easiest potential fix is to simply repair the game files. Right click DAI in Origin and select the 'repair game' option.

If that doesn't work, you should try resetting your graphics settings. You can do this by going to 'Documents - BioWare - Dragon Age Inquisition - Save' and removing the 2 ProfileOptions files. Make a backup of these files just to be sure. Then try to launch the game and see if it worked.

If that doesn't work either, I recommend removing your graphics drivers (go to control panel and then 'uninstall a program', then uninstall all Nvidia software), then reinstall the latest graphics drivers for your GPU. http://www.geforce.com/drivers/results/87783

4 Replies

Fred_vdp
Hero+
11 years ago
What green loading screen? The game isn't supposed to have any green loading screens.

Could you post a dxdiag report?

1. Press and hold the Windows key and the letter R on your keyboard
2. You will see a Run box in the lower-left corner of your screen
3. Type dxdiag in the text field
4. Click OK
5. If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6. If your computer has a 32-bit version of Windows, that button will not be available

7. Click the Save All Information button, found on the bottom of the DXDIAG report
8. Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post.
arianeaimee
11 years ago
http://hastebin.com/gavoziwica.tex this is the text here.
If it helps this is the green loading screen I meant http://puu.sh/jmdEY/4a9a55d725.jpg it won't move off that no matter how long I leave it, it appears after the black screen with the inquisition symbol that flashes.
Fred_vdp
Hero+
11 years ago
Yes, that's not supposed to happen. I think it's either an issue with the game or your video driver.

The easiest potential fix is to simply repair the game files. Right click DAI in Origin and select the 'repair game' option.

If that doesn't work, you should try resetting your graphics settings. You can do this by going to 'Documents - BioWare - Dragon Age Inquisition - Save' and removing the 2 ProfileOptions files. Make a backup of these files just to be sure. Then try to launch the game and see if it worked.

If that doesn't work either, I recommend removing your graphics drivers (go to control panel and then 'uninstall a program', then uninstall all Nvidia software), then reinstall the latest graphics drivers for your GPU. http://www.geforce.com/drivers/results/87783
arianeaimee
11 years ago
I had to restart my computer after fixing my drivers up, but it worked perfectly.
Thank you!