Preload Download Progress Keeps Regressing
I have been trying to download DAI since it became available yesterday. During that time my download progress keeps regressing. It doesn't happen at the same point every time, but it'll continually...
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@Jax979: Sounds like you got in touch with one of the "don't know what they don't know" support person, someone just running off a script (or just doing what they are told), or worse still someone just playing the "can't admit I don't know" game.
@EA: Sounds like the organisation needs to man up and not give false hope waste of time instructions to users/customers but instead just admit that you messed up and tell us how you plan to get back on track (and give some indication of expected timescale for resolution).
Just letting folks know I had my second tech support chat this evening, which also failed to produce a solution. We eventually got the the "safe mode with networking" stage, and that actually managed to work for longer than normal - I got to about 25% completion before it regressed, as opposed to 13% before.
Same effect though, no game to play.
This support person said they've escalated the issue to an "expert support team", which I hope is some legit tier-3 support, but we'll see. I'm expecting an email from them at some unknown time. At this point I've all but given up as well.
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