Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
Solved

Problem with Dragon Age: Origins Ultimate edition disc 2 [Xbox 360]

Recently, I decided to start the Dragon Age series for my Xbox 360. I bought the ultimate edtion of the game new on Amazon. Whenever I try to install disc 2, my xbox says it is unrecognizable. Disc 1 works perfectly fine. I have tried cleaning the disc and playing other games to make sure its just the game not the disc drive. However, none of this has seemed to work. Does anyone have a possible solution to this? If not, Does anyone know where I can talk to a person about this? I can seem to find a customer support line or anything.

Additonal info:

I have a black arcade(one of the old ones) xbox 360.

  • The disc version of the game needs to install the DLC on a hard drive and the early arcade version of the Xbox didn't have a hard drive and the later versions only had onboard memory chips (we are talking max. 512 MB here).

    If you do have an external hard drive for your Xbox, it is still possible that the DLC on your disc will not work with it. In that case, please get in contact with an EA Game Advisor to get the digital download version of your DLC from the Xbox Marketplace. You need to log into the help page with your Origin account and then choose "Product", "Issue Type", and "Platform" to see the contact options. Please choose phone or chat as contact option. Please also make sure that you have your receipt at hand (e.g. receipt you got with the disc and a screenshot of the order in your Amazon account).

2 Replies

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    12 years ago

    The disc version of the game needs to install the DLC on a hard drive and the early arcade version of the Xbox didn't have a hard drive and the later versions only had onboard memory chips (we are talking max. 512 MB here).

    If you do have an external hard drive for your Xbox, it is still possible that the DLC on your disc will not work with it. In that case, please get in contact with an EA Game Advisor to get the digital download version of your DLC from the Xbox Marketplace. You need to log into the help page with your Origin account and then choose "Product", "Issue Type", and "Platform" to see the contact options. Please choose phone or chat as contact option. Please also make sure that you have your receipt at hand (e.g. receipt you got with the disc and a screenshot of the order in your Amazon account).

  • Anonymous's avatar
    Anonymous
    12 years ago

    Hello, i have the same problem, i bought Dragon age origins ultimate edition for Xbox 360 today, my xbox is also a 4GB version.

    I talked to an ea advisor, provided him a picture of the receipt, game case, and 2 CD's and i asked him about codes to download the digital version of the DLC's directly from the Xbox Marketplace.

    After looking into all this he told me they only provide codes for the PC version of the game, now should i try again? Was he misinformed?