Forum Discussion

9 years ago

Solved

Promotional Pack not Downloading

I recently decided to start playing both this and the second game again after not touching them for a few years. I'm still not sure why my original installations have stopped working but that's my o...

Kenny32673
9 years ago
Are you certain you're using the same account you orignally claimed the promo DLC on?

Either way, you could try just claiming them again (sign into the account you have registered the games on obviously): http://social.bioware.com/da2/dlc_bundle/

I just did and I wasn't asked for a serial, it just said "Success! Dragon Age: Origins and Dragon Age II promotional items have been entitled to your account."

Edit* - Scratch that, they don't show for download in Origin which for some reason says buy now. You have to download and install them manually from your BSN user entitlements page instead: https://social.bioware.com/user_entitlements.php

Kenny32673

Seasoned Vanguard

9 years ago

Are you certain you're using the same account you orignally claimed the promo DLC on?

Either way, you could try just claiming them again (sign into the account you have registered the games on obviously): http://social.bioware.com/da2/dlc_bundle/

I just did and I wasn't asked for a serial, it just said "Success! Dragon Age: Origins and Dragon Age II promotional items have been entitled to your account."

Edit* - Scratch that, they don't show for download in Origin which for some reason says buy now. You have to download and install them manually from your BSN user entitlements page instead: https://social.bioware.com/user_entitlements.php

MrHuggles

9 years ago

Yes, I am 100% certain that I'm using the same account I started both games with. I've even gone back into those games and logged in from the main menu of both games using the same account ID. I'll give your suggestion a try. I was having a similar problem with DA:2 but didn't mention it here since this isn't the forum so it's nice to see you link to a way to fix that game's DLC as well. Initially I was thinking that EA had already detected and linked my account from Bioware because It game me the main DLC's I had paid for.