Forum Discussion

9 years ago

Solved

Promotional Pack not Downloading

I recently decided to start playing both this and the second game again after not touching them for a few years. I'm still not sure why my original installations have stopped working but that's my o...

Kenny32673
9 years ago
Are you certain you're using the same account you orignally claimed the promo DLC on?

Either way, you could try just claiming them again (sign into the account you have registered the games on obviously): http://social.bioware.com/da2/dlc_bundle/

I just did and I wasn't asked for a serial, it just said "Success! Dragon Age: Origins and Dragon Age II promotional items have been entitled to your account."

Edit* - Scratch that, they don't show for download in Origin which for some reason says buy now. You have to download and install them manually from your BSN user entitlements page instead: https://social.bioware.com/user_entitlements.php

Kenny32673

Seasoned Vanguard

9 years ago

Are you certain you're using the same account you orignally claimed the promo DLC on?

Either way, you could try just claiming them again (sign into the account you have registered the games on obviously): http://social.bioware.com/da2/dlc_bundle/

I just did and I wasn't asked for a serial, it just said "Success! Dragon Age: Origins and Dragon Age II promotional items have been entitled to your account."

Edit* - Scratch that, they don't show for download in Origin which for some reason says buy now. You have to download and install them manually from your BSN user entitlements page instead: https://social.bioware.com/user_entitlements.php

MrHuggles

9 years ago

So how do I install those items manually? It's been years since I had to touch mods for this game and am not sure where things go in the file directory. Also, the bioware site isn't letting me download the promo items for DA:O. It just says i have them installed already. Not sure what to do about that.

Kenny32673
Seasoned Vanguard
9 years ago
So is the content showing up on your user entitlements page?

This is what you should be seeing:

To install the dazip files you download:

Go to the game installation folder - in there is a "bin_ship" folder

In the bin_ship folder there should be the "daupdater.exe" - run it.

Click "Load DAZIPs" and select the folder you downloaded the dazip files to.

Your dazips should all be listed in daupdater now. Select the dazips (you can select them all at once)

Press the "install selected" button

Don't worry about the progress bar not necessarily filling - when the status changes to installed on all of them then they are done and you can close the daupdater.
- MrHuggles
  9 years ago
  Yes, my screen looked like that. I had downloaded my missing promo dlc when they were all made free but that was years ago and I no longer have the files. When I first went there two days ago some of the promo dlc told me they were already installed and wouldn't give me a download option (even after clicking "more info"). Today I did not have that problem with DA:O but the promo dlc for DA2 was all acting like I had them installed and wouldn't give me a code. I'm going to have to play into that game's story and just check for myself but since Origin says they aren't installed (but unlocked) on DA2 I was suspecting they weren't installed at all.
  
  Now that i've manage to download at least the DA:O promo stuff i'll do the install and I should have them. Thanks for all your help.
  - Kenny32673
    Seasoned Vanguard
    9 years ago
    I know that a bunch of the DA II promo items don't need installing. They are actually in the game files and just require the items to be on your account. So as long as you sign into your account in-game they SHOULD be available.
    
    For example, the DA II DLC listed on your entitlements page saying simply "More info" don't need downloading or installing. The ones that have "More info - PC" and "More info - Mac" do need downloading.
    
    So looking at my own page (I have all DLC for both games) there are only 5 items that do need downloading (excluding paid for DLC):
    
    The Deep Green
    
    The High Lords Belt
    
    The Ring of Whispers
    
    Fan Reward Pack - Arlathan Focusing Crystal, Band of Stolen Shadows & Hawke Family Crest
    
    Pendant of the Morning Frost
    
    Thankfully they are all .exe files so are easily installed unlike the DA:O promo items.