Here 2 help.
So, i have the same issue with DragonAge Inquisition.
U and EA can't do anything ti fix it yet.
The problem is in Sony and they said to me they are working on fixing this problem it could take weeks (did it) to get a answer for the issue.
Refund the game here ->
https://www.playstation.com/get-help/contact-form/ You need to add some Account informations.
Your PSN Online ID
Your Sign-In ID (Email Address)
Your Date of Birth
The name of the purchase you would like refunded
If you don't like to refund via email u can call them 2.
I hope this information helps you.
(Otherwise you can wait until its fixed, like i do:D)
Greez,
Zelda
