Forum Discussion

11 years ago

Solved

PS4 Save File can't be loaded because installation to finish?

I was playing Inquisition earlier today when it started crashing over and over. Decided to reinstall the game and redownloading the patch (twice by the time of this post) and each time it gives me th...

dragon age inquisition

Anonymous
11 years ago
I have the same issue in PS4 and manage to load again my save file.
First I create a new character and then after I got to the game I load the other one and it works.
Hope it works out for you guys too.

Anonymous

11 years ago

Guys, there's a much simpler solution, and I'm pretty amazed that EA customer support has been giving the advice they have. I had the same issue, and tried every proposed solution here, with no success. I finally thought that maybe when you install the game, it immediately loads up enough content to get you started on a new character, but continues the remainder of the install in the background, which would explain the inability to load up a saved state from deep into the game, and the multiplayer component. Sure enough, I installed the game and left it sitting on the Dragon Age title screen for a couple of hours while I did other things. I came back, closed out of Dragon Age, and then started it up again. All saved games now load just fine, and Multiplayer us no longer greyed out. I hope this works for some others. I was very frustrated.

Anonymous

10 years ago

This is all well and good, but unfortunately this doesn't fly when the game has been sitting on my HDD for weeks. However, I did replace my HDD, and have not played since that new installation.

Reinstalling the entire game only really made things worse as it no longer recognises any gamesave to 'Continue'. Attempting to Load a gamesave still returns that damned message though.

The only thing I have not done is to 'Wait a couple of days', which solved the issue for another user with this problem. Apparently, the DA-I servers 're-recognised' the save - or something. I am in the process of waiting a couple of days.

Has EA responded to this game-breaking issue in any helpful way, or have the buckets of sand been distributed to stick their heads in?

Anonymous
10 years ago
Right. I have not so much as solved the problem, but just worked around it.
Luckily, I had some gamesaves archived on my PC, as a backup, one of which was a file from a while BEFORE I replaced my HDD.
I copied this across and lo and behold, DA-I at last decided to acknowledge my gamesave! All of my 103 hours of gameplay completely intact.
I then performed a manual save, just in case, and all seems good, thanks in NO part to EA and Bioware - or Sony, I really don't know where the blame lies, but it certainly wasn't me, as I'm never wrong.
However, this still doesn't explain why it ignored both the USB and PS Plus saves, which were exact clones of the file that I retrieved from my PC, exactly the same playtime down to the second. Ahh well.