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Anonymous's avatar
Anonymous
11 years ago

Re: AMD driver version not detected properly

Ok, solved it.

You need to uninstall the AMD drivers completely (device manager -> graphics card -> driver ->uninstall), and then install it again.

5 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hello Eipifi!

    I had exactly the same problem, except that I've got a MacBook Pro and Windows 7 Ultimate (64 bits) installed in my Bootcamp. I also have a AMD Radeon HD 6750M.

    Anyway: I received the same message and felt somehow hopeful after reading your second post. However, I've uninstalled all the AMD drivers and I still receive the message. Since my computer is in another language, I'm also not really sure whether I have to uninstall the same thing you said.

    I made an screenshot of what I see in the section you mention. Is the selected item what I have to uninstall? It doesn't literally say "graphic card", it says "screen adapter". But I cannot find anything related to AMD nor graphic cards in the Device manager....

    Here is the screenshot

    Sorry for the noob post :/ please don't throw stones at me X_D

  • Anonymous's avatar
    Anonymous
    11 years ago

    This is a longtime failure in the way AMD drivers update when you do not properly run a totally clean install.  You must do it all over.  Completely remove every trace of the current driver and CCC.  Tell the Windows Device manager that the GPU is removed.  It will cancel the driver, but it isn't thorough enough.  Obtain and use a product such as Ccleaner to remove every trace from the Windows OS' Registry.

    Then, and only then, install a fresh Radeon driver set.  

    P. S.  There are numerous version flags within the Catalyst software; for whatever reason a very few games are looking at a particularly obscure location that normally just doesn't matter.  That's what has happened here. 

  • Anonymous's avatar
    Anonymous
    11 years ago
    Copy that!
    Thank you for your quick reply. I'll do as you told me and post again when it's solved!
  • Anonymous's avatar
    Anonymous
    11 years ago

    @Eipifi wrote:

    Ok, solved it.

    You need to uninstall the AMD drivers completely (device manager -> graphics card -> driver ->uninstall), and then install it again.


     Graphics card doesn't show up?