Forum Discussion
holger1405
1 year agoHero+
The Razor software was not running in that clean boot?
1 year ago
No, it has been clean uninstalled.
- holger14051 year agoHero+
- Go to your "Documets\Bioware" folder.
- Move the "Dragon Age Inquisition" folder to your desktop.
- Test
- 1 year ago
Sorry, still doesn't start.
- holger14051 year agoHero+
OK, wee need to make sure anything is installed as it should be.
Leave the Dragon Age Inquisition folder out of the normal path.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)
Then:
- Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Uninstall DAi.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advanced" > Browse
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All > Delete
- Run "Revo Uninstaller" > Uninstall EA app.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advanced" > Browse.
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" or "EA Games" folder is not in the list) > Delete.
- Restart the PC > Reinstall the newest version of EA app from here.
- Reinstall DAi. > Test.
- 1 year ago
I've done that twice before and once again without success.
- EA_Shepard1 year ago
Community Manager
@srehman Hey there!
Just following up to see how things are going. Are you still running into any issues? Let us know if you need any assistance.
Thanks!