Just to make it clear to people THIS IS A WORK AROUND NOT A SOLUTION! IF YOU SCREW WITH YOUR REGISTRY YOU COULD HAVE PROBLEMS. BE VERY CAREFULL. Have a fun time playing now and don't stop hounding them over the screw up.
Forum Discussion
5 Replies
EA_NilsCommunity Admin
Thanks for posting the workaround you guys have been using.
I am curious, is the driver version you have installed, which should exceed the games requirements being recognized correctly within your Dxdiag?
If it is not, a clean uninstall of all previous drivers and reinstall of the latest working one for your card might be necessary.
To gather a DXDIAG on your computer, please follow the steps below:
1. Press and hold the Windows key and the letter R on your keyboard
2. You will see a Run box in the lower-left corner of your screen
3. Type dxdiag in the text field
4. Click OK
5. If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6. If your computer has a 32-bit version of Windows, that button will not be available
7. Click the Save All Information button, found on the bottom of the DXDIAG report
8. Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post, along with a precise description of your issue.
@EA_Nils wrote:Thanks for posting the workaround you guys have been using.
I am curious, is the driver version you have installed, which should exceed the games requirements being recognized correctly within your Dxdiag?
If it is not, a clean uninstall of all previous drivers and reinstall of the latest working one for your card might be necessary.
To gather a DXDIAG on your computer, please follow the steps below:
1. Press and hold the Windows key and the letter R on your keyboard
2. You will see a Run box in the lower-left corner of your screen
3. Type dxdiag in the text field
4. Click OK
5. If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6. If your computer has a 32-bit version of Windows, that button will not be available7. Click the Save All Information button, found on the bottom of the DXDIAG report
8. Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post, along with a precise description of your issue.http://hastebin.com/evepehalaz.tex I am installing http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
I am going to try the above the newest legacy drivers from October 14 2013. Will edit and add link to hastebin of new dxdiag when I restart.
Hey, I'm having trouble launching DA:I, when I try to launch, it says Detected AMD Radeon Driver version UNKNOWN. The required version is 13.12. I have windows 7 and my video card is ATI FirePro V5800 (FireGL V)
I'd really love to be able to play this game. Here's my hastebin. http://hastebin.com/sadoqakile.texJuwell, make sure you are updating from the correct file. I was getting the blue crash screen. My computer is considered a "Notebook". I was downloading the Desktop file. Once I found the notebook file, it stopped crashing. However, I am still unable to play Dragon Age Inquisition. Venatus, if you go to AMD or whatever the company is, they have something that will be able to check what you have. Mine is/was 13.9, however AMD cancelled updating on what my computer has.
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