Re: dragonagekeep does not see my hero and world state from Steam

@AbC6085a5256055 I think the Keep doesn't work how you think it does.

You have to create your world states. You don't have to own or have played DAO or DA2 for this (though it does help to understand the choices you're making). As far as I'm aware (there are some who disagree, so I'm not sure), DAO and DA2 stopped exporting character information when the old Bioware social site went down years ago, so you won't get your characters from those games exported to the Keep (all that got exported were names, gender, class, race/origin in Origins and picture). World states/game choices for DAO and DA2 were never exported to the Keep, you have to do those manually. The Keep is much newer than DAO or DA2, so they were never designed to work with it.
So what you need to do is go to editable world states in the Keep. Open one, make all the DAO and DA2 choices you want to make, there are default heroes for every class, race and gender (names for the warden and Hawke don't get imported into DAI so it doesn't really matter what first name you choose, you can change that information on the default hero if you want to, though). Once you have your world state how you want it, save it and set it to export to the game. 

Then, when you start a new DAI playthrough, you can choose to use your custom world state during character creation. Only one world state can be exported at a time, so your only option should be your custom world state or the default. 

You can find more detailed information about using the Keep in this sticky. Sorry if this wasn't the answer you were hoping for,