Hello sir , sorry for your problem I will give you some basic fix tips.
1. Make sure your origin client is fully updated.
2. Re-install origin
3. Make sure your anti virus and firewall don't block origin
4. Now with this follow instructions . First hold windows key+r then type msconfig and click ok. Now it will open up a window with tabs. You wana click startup and then disable on ( when you disable all only enable ones you need like antivirus and stuff.) Restart your pc and try download.
If none of above helped please contact ea live support :
1. go to this link : http://help.ea.com/en/
2. click on "Help with a game"
3. choose your game
4. scrool down to the end of page and click CONTACT US
5. click new case
6. select your platform
7. for topic choose "Gameplay/In-game"
8. on live chat click"Chat now"
9. Explain your issue to game advisor and he will guide your further.
If my answer has helped you I would appriciate you to click XP button on my answer and select as solution . CHEERS.
TeamSix_Cooler -CHEERS
