Re: [Investigating] EA app DA:I Multiplayer Friend Invites Not Working

@DeviousDaz They are going to update MP for DAI and ME3. No invites should not stop players from playing it in general. There is not an ETA when this will be pushed out that I can see.

As for any refunds, if it was through the EA app, it would go through live support. If this was on console, or through another platform, I.E. Steam, Epic, etc, you would need to reach out to their support as we cannot refund those purchases.

Hi I’m trying to play multiplayer with my friend but every time we invite each other we get this error message. How to solve this? 

@Furblis That is a generic error which could honestly be a list of reasons. There isn't going to be a one-step fix for it. As of this afternoon, is the error still happening?

Does the same or different error happen when you join a party before joining a match?

Yes, it’s still happening. And it happens after I join a match. I also tried entering my friend’s game from the PS home but then this error happened. We both have every DLC too. Plus we both play on the PS5. 

@Furblis I followed up on this one. Should be resolved but I do see some folks still are having issues. I let the team know. With invites like this, it may be affecting more areas than one game. Which it was originally, so I messaged them and let them know. 

I know there have been some workarounds on this one but they have not worked for all players from the threads I have read!

Ok thank you! I will keep trying 😊

Will do! I’ve informed my friend and we’ll do that as she gets online! 

The game worked before when we played on pc, using the at the time origin launcher. Now its a separate EA launcher? We can get into random games but the game gets stuck whatever it does when we try to join each other, and have to manually force close the game to do anything else. Cant even test anything in the future as the one person I can play with will not touch the launcher or game again until its fixed... Well rip for me

Hi @EA_Shepard! Sadly we’re getting the same errors. But we’re also in different regions except both our games and PS accounts are NA. Could that be why? Back then we were able to play together on the PS3 and PS4… Is the game region locked now? I’m in Kuwait and she’s in the USA. 

We also used quick match and then she entered another person’s game but not mine. 

@Furblis Region can be a factor yes. Especially when it comes to how the network(s) are set up. Region issues become more of a console issue rather than a game issue. There isn't anything in the game that would allow a cross-region option to wor around that. Unless you tried a VPN, that would be the real only way to test it out.

That’s a shame. Are there any plans to make the game region free like before? But will try VPN soon. 

@Furblis Not that i have seen no because region in most accounts is based on the platform not so much the game. Region can be affected like having an NA console, you but an EU game, or languages that the game supports.

Past that cross progression would be the only other real aspect of that from the games side. 

@EA_Shepard I see. Is the multiplayer region locked on PC too? Because I also have it on PC

@Furblis Generally on PC no. Most "region lock" is console-based. Rarely is that ever a PC problem. If you are running into an issue on a PC, that would be a different issue. That can be a longer list of issues besides what region everyone is in. There not going to be simple steps that fix that because there isn't really a way to tell what specifically is causing it. The friend invites issue in general was resolved and tested, so if there is an issue on the PC that is not working, it's a different cause than the original issue.

At that point, you have to start going down the list.

Who's using VPN

Are you friends on that platform?

Is your profile or their profile public or private?

IS someone being blocked?

Have you deleted and re-added that person back?

There are honestly too many reasons to list but that is the basics of it. It's going to be about finding that one reason why it is being blocked.

Hi @EA_Shepard! I've tried the game with another friend of mine who is from another country. At first it didn't work and I got the same error message from before. But thanks to Nord VPN, I set it to his country and then we were paired up in the game!

I really appreciate you taking the time to help and reply to me! Thank you, truly!

Cheers!

@Furblis Right on! so a VPN worked which means it is something network related. I am glad you were able to get paired up with them!

@EA_Shepard I will test it with my other friend who's from the US today! 🙂

@Furblis They did some backend updates to the game very early this morning. This should help with a bunch of different issues with the MP portion of the game.

Wonderful! That is great news! :D

@EA_Shepard I just joined her match and the screen was all black sadly. And for her, I was standing still. I'm also using a VPN...

Then I used it with and without the VPN but it kept happening... Is there no fix for this??? But what's interesting is that the game works fine when they leave...

This happens everytime someone invites me, or I invite them. The intro of the dungeon has no narrator when they're in the game, but when they're not in the game, the narrator speaks. 

When I invite someone, the narrator is speaking from my end, but not theirs, and then other player's game will freeze but not mine

@Furblis I've reached out to the team on this one. I sent them the threads and images. Once they provide me an update or need info, I will let everyone know.

@EA_Shepard Another issue is that when I use VPN and invite the person to my match, they receive nothing. But they can however invite me whether I have the VPN on or not. I also noticed that the invite only works when the VPN is set to the other person's country. 

Also, regarding my previous post. This is what happens when the game begins and no narration in the intro. The characters stand without their weapons drawn. However, this occurs when the person is invited, and does not happen to the host. Also the screen blackens. However, you can still hear the sounds and noises from the game, despite being frozen. 

Also, even by using VPN, and find each other with Quick Match, one of us gets disconnected when we enter the same room.

But to be precise, this has happened to us on PC.

Hi @EA_Shepard I’ve noticed that it also happens with random people sometimes. However, when I join a group that is already in the match, the game works well. And when I finished the dungeon with them, we can start anew and then the issue doesn’t occur. All with VPN. 

But despite this, the problem still remains.

There is also another issue. Whenever I search in Random, and Routine being the difficulty, an error occurs. This happens with and without VPN. The same error also occurs in the Tevinter Ruins, sometimes.

I've also mentioned the other problems on the lower section of page 4.

Here is another issue that happened to me earlier. When I was incapacitated, the party were unable to resurrect me. And when we reached the next checkpoint, my body has been resurrected by the checkpoint but I was still in control of my spirit and less my body... So I had to abandon the mission since I was stuck.

@Furblis I checked up on this, and the DAI issue initially was resolved. The cross-region was not. That portion is something that is being reviewed and worked on. I am not seeing when that goes out to be fixed though. If a VPN does work, at the moment that may be the only way that allows players to team up at the moment.

I am keeping an eye on all of this now so when there is an update, we will post it here.

That is terrible! That has happened to me before. That is one of those harder ones because you cannot do much. This MP is so limited, there isn't much of a fix for that one. I've worked with a lot of online mp games and issues like that sadly from a dev side would have to be fixed for the entire game. 

I am passing along all the info though, so someone might have insight into that one, but that will be a loss you have to take just from experience.