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EA_Shepard
Community Manager
3 years ago@andypurden Hey, so that error is a tricky one. There aren't honestly that many ways to fix it because the site itself has very little support. There are ways you can try to fix it on your end but ultimately it just ends up resolving itself.
Change your password
Change your email
Clear all cache and history from the browsers
Sign into a new browser on a new device on a completely different internet connection
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
3 years ago
I have tried all of that and still can't access the keep.
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