Forum Discussion

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
3 years ago

Re: [Old Report] Dragon Age Origins Not Connecting to EA Servers

Hey everyone, 

I wanted to shed some light on this as there seem to be a couple of things going on. Just about everyone who logs into the game will get this error.

What @holger1405 stated is correct. This error has zero bearing on saves or content in any way. This error is due to the player's "profile" stats and info being uploaded to the social.bioware.com website that no longer exists.

I have been working with DA for a long time and have verified this error with the games team multiple times. Since the website itself no longer exists, there is nowhere for that data to go so you get an error.

Missing/corrupted saves or DLC issues are entirely separate issues. There are issues after upgrading from Origin to the EA App with saves but not due to this error. If you are entitled to the content you have, as with any other game, and you are signed into the same EA account after launching the game, there should be no issues.

If you do a fresh install and you load up the game for the first time you can make changes that have bypassed that error for some players.

Uncheck upload character data and upload gameplay feedback and manually save this. Again, this may not work for all, but I tested it and it happened to work for myself.

11 Replies

  • ijanssen's avatar
    ijanssen
    3 years ago

    So just to make sure... I still can upload progress to KEEP, or do I need to edit the progress manually in keep?

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @ijanssen The keep itself still works. The only thing that does not work is your profile data being sent to the Bioware Social site because it no longer exists. That was separate from the Keep.

  • ijanssen's avatar
    ijanssen
    3 years ago

    @EA_Shepard thanks for confirming that the keep is okay haha 😅 good to know beforehand 😉 as I'm planning a new playthrough 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @ijanssen You are most welcome. Will the new playthrough be a new character or role you haven't tried?
  • MsKayCeeSim52's avatar
    MsKayCeeSim52
    Seasoned Traveler
    3 years ago

    Plain answer, please. Can the game connect to the Dragon Age Servers anymore? Are they completely shut down forever more? I know my info is correct, and I do have internet access when I try to connect.

    Will the servers for Dragon Age 2 and Inquisition follow suit? Will they soon be shut down, too? I fail to see why that will be a good thing, since all the games are connected. I think it's a shame that a fix cannot be found to let Dragon Age: Origins connect to a server.  I'm really disappointed.

  • holger1405's avatar
    holger1405
    Hero+
    3 years ago

    @MsKayCeeSim52 

    MsKayCeeSim52 wrote:

    Plain answer, please. Can the game connect to the Dragon Age Servers anymore?

    DAO? No, the servers are down.

    For DA2 and DAi, nobody here knows when EA decides to shut the server down.

    It is likely that the DA2 servers will follow rather soon because they don't have any real benefit for the game, same as with the DAO servers.

    I don't think the DAi servers and the Keep are going to be shut down any time soon because DA4 is coming.

  • MsKayCeeSim52's avatar
    MsKayCeeSim52
    Seasoned Traveler
    3 years ago
    @holger1405 Thank you. Such a shame.

    I wonder how much longer it will take for DA4 to come out. They've only been announcing it for, what? Two or three years now?
  • MsKayCeeSim52's avatar
    MsKayCeeSim52
    Seasoned Traveler
    3 years ago

    Yes, I've heard that. Hope it plays on the PC; I don't have a PS5 or Switch, and have no intention of getting either.

  • 1irn7ibf7vjr's avatar
    1irn7ibf7vjr
    2 years ago

    How do I get the Xbox 360 promotional and Collectors DLC? In the Keep, it says I have unlocked them and I synced my career.  I also have my Xbox account linked with EA.  I do not see the promos listed in the downloaded list in the game.  Are they unlocked while not listed or something?

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @1irn7ibf7vjr The 360 content may no longer be accessible due to Xbox taking 360 dashboards and content offline. So, in the keep, if you have them unlocked, that is what matters. The keep has no bearing on what you can or cannot download within the game. The keep is purely for decision-making criteria when you import.

    Actual content like bonus items, etc need to be downloaded within the game. If you are still playing on 360 you would have to manually download them from either the Xbox marketplace or the purchase history section for that Xbox account.

    As this thread is a bit old at this point, things have changed and been updated, we are going to lock this down so that we can prevent any necro-posting.

     

    If you run into any further issues please create a new thread so that we can begin tracking accordingly!

     

    Cheers!

     

About Dragon Age Franchise Discussion

Join the Dragon Age community forum and share your experiences in the legendary world of Dragon Age.26,857 PostsLatest Activity: 3 days ago