Re: [SOLUTIONS] UNAUTHORIZED DLC or MISSING DLC

DLC Shows as Unauthorized in the Installed Content Tab

Downloadable content for Dragon Age: Origins is associated with a BioWare/EA Online account. In order to use/play the content, you need to be logged in with the same account you used to purchase or redeem the content.
 

If you see an (Unauthorized) message next to the check box(es) in the Installed Content tab, please log in with the same account that was originally authorized to play the content. See the screenshot below for more information about where this error is indicated.

If you know you are logging in under the correct account your next step should be to go to this website and download the 1.05 patch for Dragon Age: Origins - http://social.bioware.com/page/da-patches

If you are still experiencing difficulties after downloading the patch, please try following the steps listed below. Be sure to follow these instructions exactly.

1. Open a Run box. (Either from the Windows Start Menu or by holding down the Windows Start key on your keyboard and pressing the letter 'R'.)
2. Enter "services.msc" and click OK.
3. Locate the service "Dragon Age: Origins - Content Updater."
4. Right-click on the service and ensure that it is set to "automatic". (Setting the service to "manual" will start the service when the game starts, but, due to a timing issue with both the service and game launching simultaneously, may not update your content authorizations properly.)
5. If you had to set the service to automatic from another setting, re-start your PC. After doing so, re-open "services.msc" as in steps 1 and 2, and ensure that the DAUpdater service is started.

 
If your content still appears as unauthorized, exit out of the game and completely disable or exit out of any security software you have running. If your content appears as authorized, you may have to disable your security software or add an entry for Dragon Age Origins into its exception list. For more assistance in this regard, consult the software vendor.
 
If your issue persists, try the following:

1. Close out of the game.
2. Bring up the run box by pressing Windows Key + R on your keyboard.
3. Type in "cmd" and press Enter. This should open the Command Prompt.
4. In the Command Prompt, type in "net start DAUpdaterSvc" and press Enter. 

You should receive a message that the Updater has been started successfully.
 
If the problem still persists you may want to try the following;

1. Shut down Dragon Age: Origins.
2. From the Windows desktop, click the Start button, and then select Run.
3. At the command prompt, type "net stop DAUpdaterSvc" and click OK.
4. Navigate to My Documents\BioWare\Dragon Age\Settings and delete the filesManifest.xml, Offers.xml, and addins.xml
5. Navigate to My Documents\BioWare\Dragon Age and delete the Offers folder.
6. Go to C:\Documents and Settings\All Users\Application Data\BioWare\Dragon Age\ and delete the DAUpdater folder (where C: is the default directory).
7. Navigate back to My Documents\BioWare\Dragon Age and delete the folder calledAddIns.
8. Return to the command prompt (click Start, then Run) and type "net start DAUpdaterSvc" before clicking OK.
9. Restart Dragon Age: Origins and log in.