Forum Discussion
8 Replies
On a slightly divergent topic, I dont know how I ended up with "6418e6a199841592" as a username. I looked at preferences and dont see where to change it.
@EA_Shepard EA_Shepard
Dx Diag and a bonus Speccy added to thread.
- holger14051 year agoHero+
The problem with the config.exe is due to the high core count of modern PCs, the game itself should not be affected.
Is the config.exe running with the core fix?
Yes
First post seems to have disappeared. Hopefully not dup posting.
- holger14051 year agoHero+
Please preform a clean boot and test the Game in clean boot mode.
In clean boot:
- Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
- Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
- Make sure any CORSAIR/Asus/Razor software is disable or deinstalled and that your GPU & CPU are not overclocked.
- Make sure only your Mouse and keyboard are connected to the PC Ok Past the config utility on to new error.
When launching the game the first time, I get music, no video and no icon on the taskbar or apparent new program running or available to switch to.
If I try to launch again I get blocked by program already running and have to reboot to clear that.
- holger14051 year agoHero+
Is that happening in clean boot or at normal game start?
Repair the game.
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.) - EA_Shepard1 year ago
Community Manager
Hey, I wanted to follow up on this thread to see if you continue having issues with the game!
Cheers!