Basically they have done f*ck all to try and solve this problem. To be honest I already went on and completed the game without any armour, which was understandably really frustrating and it kinda ruined the enjoyment of the last few hours for me. I doubt I'll be able to play any of the DLC now if this issue still isn't fixed.
It makes me really sad because I love this franchise so much but I'm so angry with the lack of customer support provided. This glitch would not be that difficult to patch, and considering the number of people who are experiencing the issue they really should be making it a priority. Instead we get a bullsh*t response.