Forum Discussion
Sorry for my english first. ☹️
I just talked with the Hotline from EA and the will write be a mail, about this problem.
First call, I talked to a man with "eastern accent", he just closed me the telefon call after I told him (friendly!!) that "I will tell it to my superior" isn't a solution for me. Second call, a very charming, nice lady with french (?) accent. She promised to write me a mail. I told her about the thread here and she looked into it.
I don't really have mutch hope. ☹️ I would be happy to pay 10,- €uro more for every game and to get a existing support (here in the forum for example).
PS: I don't want to write / chance something in my scripts (even if it is just Java). I made a Format C a few days ago and my PC is now clean like an angel. 🙂
They answer me: They know about the problem, they are working on it. It isn't so easy to solve.☹️
But the lady was still very, very nice and charming. 🙂
Greetings
- 10 years ago
Hi Rappeldrache -
I'm the guy who wrote the workaround to solve the problem. It turns out it actually IS that easy to fix. I would know because I debugged their program myself when I was trying to find a fix. I suspect the Bioware team has bigger concerns on their hands at the moment (like supporting their new dlc and working on the Andromeda website).
The customer service reps are payed to be nice and charming, so don't read into that too much. 🙂
I applaud you for being cautious when you don't know what you're getting into. The fact that you think my patch is in "Java" and that reformatting your hard drive is cleaning your computer are worrisome to say the least. That being said, I'm sure this problem will get officially fixed eventually, so don't lose hope!