Shard issues in the Hinterland.

I know this has been discussed before, but come on game designers, this issue with the last shard N of Dusklight Camp in the Hinterlands is impossible! I've managed to get closer with Blackwell and Solas but they end up falling down. I refuse to spend hours and it has been literally hours trying to get this last shard for the next fire door. Something has to be done about this! I am sure it's a glitch and not meant to be that hard. Do something now it's totally frustrating and is putting me right off the game and I'm an extremely patient person normally.

regards, 

Jendowoz