@shazzarya I'm assuming you're on PC (as far as I'm aware, that's the only platform where repairing the game is possible), could you please post a dxdiag and any other relevant information (such as any mods you have installed, or anything non standard about your PC) as detailed in the spoiler section of this sticky? 🙂
Also, just to check, is your game updated to the latest patch? You can check this by going to [drive] > Program Files > Origin Games > Dragon Age Inquisition > Update > Patch and opening the package.mft file using notepad. If it says you're at version 12, you've got the most recent patch installed. (Your file path may differ slightly, such as being in Program Files (x86)).
@Leora85 Thank you for the response Niah!
I'll try to elaborate the tech specs as best as I can.
Here is the dxdiag file: http://hastebin.com/ekaquzuhoz.tex
I do realize my system is at the minimum requirement but the game ran very well till skyhold/crestwood.
And yes, I am playing on PC, windows 7 64-bit.
I've checked, and my DAI has the latest patch.
Also, I managed to take some screenshots:
Cullen's office (he's sitting by the window, but I can't interact with him):
http://imgur.com/gEIizxp
This is how the map looks like after I leave his office:
http://imgur.com/SCeDGw5
Varric's also gone (and the furniture as well):
http://imgur.com/9FY5sOp
I tried going back to my quarters, and this happened (hovering
above skyhold, and can't move at all...looks funny though):
http://imgur.com/eFfdAAi
Also, I tried going to Cassandra's place to see if Cullen is there
(by some miracle), and the game just froze as soon as I
approached her.
And yes, my game IS modded, but not heavily, only a few
cosmetics from nexus. Should I post a screenshot or links?
Also, I did not get a 'Corrupt Save file' prompt, they all appear just fine in the list. Some of them I can load and some I can't, they just freeze the game.
If repairing the game nor fast traveling fixes the loading Skyhold problem. Odds are , it is a corrupt save, possible several of them. Load the most recent good save - a save with everything working correctly then, delete all other saves. Now do a hard save and note the time of the save. Exit the game. Go to Document/Bioware/Dragon Age Inquisition/Saves. Delete all saves except the most recent one, that was made at the time you noted before exiting the game. Leave the two Profilexxxx files there as well.
Now run a registry cleaner such as CCleaner or Eunsing's both are free to use and, you can search for them to download one or the other if you don't have one. Once the registry cleaner is done and, you've allowed it to fix or clean the errors, reboot your computer.
Log in to Origin, Repair the game again, just to be sure. Now launch the game ans see if everything is okay.
I know that might mean loosing some progress but, perhaps not having to start over entirely.
@DarkAmaranth1966 Thank you for the response!
I did as you suggested, the save loaded fine and saved ok, and I could reload it afterwards too. But again, as soon as I entered Cullen's office, everything broke again.
Did the registry cleaner and rebooted and repaired, still nothing.
But I think I might've found the culprit. I believe it was caused by an outfit retexture for Dorian (the all-black one), it was the last mod installed (although it worked fine for a while). I removed that mod and everything seems back to normal, no missing/uniteractable characters, and all the furniture and architecture seems back to normal. I can talk to Cullen again, and it even triggered a cutscene, so I guess that's a good sign.
I was so sure it wasn't the mod, since it worked fine for a while ☹️
I'll continue to pay attention to any other changes, but hopefully there will be no more crashes. I'll update if anything more changes.
