Forum Discussion

MikorixZarkal's avatar
1 year ago

Start up problems without errors

So I wanted to start playing all Dragon Age games again, and now it was the time to play DA:I, I've been having this weird issue where I download/start the game from Steam as usual, and everything seems to be working just fine until the EA App starts up and does his little box thing where it says the game is preparing (I haven't touched any games since the Origins change). I've tried all possible fixes (clean boot, driver updates, checking files for errors or corrupted ones), and nothing seems to be working. The only thing that kind of did was create another "PC account" (the one you use to log in to your PC), but as we all can kind of agree, I hope, to have to create another account on my PC and reinstall 80% of the things I need just to play DA, it's a bit overkill, imho. I've asked for support on the "main website" and they just said to go to the forums, so here I am.

Thanks, Miko

1 Reply

  • @MikorixZarkal 

    If the game works with a new Windows user account, i.e. a new user profile, this means that there are serious problems with the old user profile.

    An in-place upgrade in Windows, also known as a repair install, might fix the problem, but I can't promise it.

    Here you will find an Microsoft Video Guide about it.

    Here is the Website to create the Install medium.


    This is normally a very safe process, but you should make a full backup of all your important data anyway. (And not just before such on operation.) 😉

    Make sure that "Keep Personal files and Apps" is marked before you click "install".

    It might be easier to just move your main account to the new user profile here is a MS help article about that or to just use the new user account to play the game, you can switch to the second profile in a matter of seconds without even rebooting the machine.

Featured Places

Node avatar for Dragon Age Franchise Discussion

Dragon Age Franchise Discussion

Join the Dragon Age community forum and share your experiences in the legendary world of Dragon Age.Latest Activity: 2 days ago
26,900 Posts