Forum Discussion
1 year ago
Hey, sorry for the delay.
I followed all the mentioned steps, but no crash reports so far. The game can not even start -> no crash report is being created.
holger1405
1 year agoHero+
- Make sure EA app and Steam are closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Delete the "License" folder.
- Test
If that still don't helps, clean uninstall DAi with Revo Uninstaller as described befor > Restart your PC > Try to install the game from EA app.
- 1 year ago
just wanted to say thank you hero, you have done well. haha. I was having the same issue OP was, Following your final input i deleted the license folder and boom. Game starts again. thank you
- 1 year ago
Didn't work. I'm starting to suspect it could be a problem with my custom-built PC or Win 10 since I can play the game on my laptop Win 11.
- holger14051 year agoHero+
Do you have DAi Dump files in the location I mentioned?
- 1 year ago
No dump DAi files in the mentioned location.
Only dlf file.