Forum Discussion
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
- 1 year ago
Hopefully this attachment works, I did do this last night in preparation for this reply hahahah
- holger14051 year agoHero+
It worked just fine. 👍
The problem is that it is not very helpful in this case.
There are several DAI crash entries, all with a standard access violation code, which could literally be caused by anything.One EA application is reported to crash with a memory leak warning.
Have you noticed this crash? If so, is the EA application crashing more often?Try to repair the game.
(Origin: Game Library > Right-click the game cover > Repair)
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
If that don't helps:Please preform a clean boot and test the Game in clean boot mode.
In clean boot:
- Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
- Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
- Make sure any CORSAIR/ASUS/Razor software is disable or deinstalled and that your GPU & CPU are not overclocked.
- Make sure only your Mouse and keyboard are connected to the PC. - 1 year ago
@Nilyar1 @holger1405 Hey were you able to find a solution to this? I'm in the same boat as you and would really appreciate some help 🙏🏼
- 1 year ago
Nope, not a thing works - and as I mentioned in the post contacting EA was useless! They basically said wow that sucks nothing we can do.