Hopefully this attachment works, I did do this last night in preparation for this reply hahahah
It worked just fine. 👍
The problem is that it is not very helpful in this case.
There are several DAI crash entries, all with a standard access violation code, which could literally be caused by anything.
One EA application is reported to crash with a memory leak warning.
Have you noticed this crash? If so, is the EA application crashing more often?
Try to repair the game.
(Origin: Game Library > Right-click the game cover > Repair)
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
If that don't helps:
Please preform a clean boot and test the Game in clean boot mode.
In clean boot:
- Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
- Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
- Make sure any CORSAIR/ASUS/Razor software is disable or deinstalled and that your GPU & CPU are not overclocked.
- Make sure only your Mouse and keyboard are connected to the PC.
@Nilyar1 @holger1405 Hey were you able to find a solution to this? I'm in the same boat as you and would really appreciate some help 🙏🏼
Nope, not a thing works - and as I mentioned in the post contacting EA was useless! They basically said wow that sucks nothing we can do.
If you are interested in really troubleshooting this problem create a new thread in the DAi section and attach DxDiag in text file format.
You can do that with the "Choose file" button at the bottom right corner of the reply window.
Tag me with @holger1405 .
@Nilyar1 @holger1405 I found a solution (to my exact problem) but it may not be pretty lol. So I was using my MacBook M1 Max and using Paralles Desktop to emulate Windows 11 to run PC games. It worked wonderfully with DAO and DA2 but unfortunately the graphics card is not compatible to run DAI successfully so it will always fail to launch and only run in the background. For this reason you only have one option: buy a PC with an NVIDIA graphics card that meets the minimum requirements. I ended up investing in a gaming laptop to future proof my games. Ran it on Steam/EA anpp and it worked wonderfully. So as much as I wanted to blame the EA app it’s not their fault… this time. If you installed the game locally on Mac/a PC without the min requirements, make sure to transfer the game installation folder via an external drive to plug into a new laptop.
