Forum Discussion

AliceHeart98's avatar
9 months ago

[Steam] Dragon Age Ultimate Edition Requiring Key

Okay so I bought Dragon Age Origins Ultimate on Steam, game need registrey key which I didn't get becasue steam not send that anymore, and the wonderful support of EA not helping with it. Any one who more competent can help me with this? Also fun fact EA app not recognise my game as a purchased one. Other games I bought via stream are shown there but not this one...

3 Replies

  • @AliceHeart98 

    The game does not need a key if you brought it on Steam, if you get an error message about that the problem is either in your account or in a license file on your computer.

    Try this:

    • Make sure EA app and Steam are closed.
      (Not just minimised siting in the try, completely closed!)
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
    • Delete the "License" folder.
    • Test
  • It's not asking for registry key anymore but the game still not lauching it start then close it self 

  • holger1405's avatar
    holger1405
    Hero+
    9 months ago

    @AliceHeart98 

    It's probably a technical problem now.

    Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window. 

    (cm edit updated title - no further changes)