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27 Replies
Please create a new DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
- EA_Shepard2 years ago
Community Manager
Hi @xFacinhAx, with this game no. They shouldn't be. I have a PC that only has intel for testing and no issues. Done updates
Done ccleaner
Done temp files
Done validating steam files
Still crashes . 😫
Do you use Mods?
The WER (Windows Error reporting) report is not present in this DxDiag. Probably because the DxDiag exe itself crashed.
1. Hit Windows key and X.
2. Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
3. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
4. If errors are found, notify us. If no errors were found reaped steps 1 & 2.
5. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
6. The system will start validating soon. If it throws an error, please list it here.
7. After it reaches 100% reaped steps 1 & 2
8. Inside PowerShell, CMD or Terminal enter “sfc /scannow” without quotes > ENTER.
10. Post the message you receive at the end of the processes here.Mod directly in the game no, I use plitch sometimes but it never crashed a game before. DAO is crashing without trainer too.
Once I'm back home I'll do the steps you detailed and come back with the info.
Thank you everyone, I appreciate the effort 🙌🏻
heres the result
Not what I expected tbh.
The i7-10875H is a laptop CPU, but the DxDiag is not showing a manufacturer or a model, what manufacturer and model is your laptop?
xFacinhAx wrote:
The game uses nvidea when running... so in theory Intel on-board card shouldn't be a problem
On laptops, the graphics system often works by using both GPUs. The Intel driver could very well be part of the problem and it is still a very old driver that you are using now.
Where did you get this driver from, the laptop manufacturer?The drivers I get them from official websites from the companies. My laptop was bought over 3y ago from PCspecialist [uk]
- Follow this manual to the letter to cleanly uninstall all NVIDIA graphics driver components.
- Follow the manual again to cleanly uninstall all Intel graphics driver components.
- Install the latest Intel graphics driver from the website of the manufacturer.
- Install the latest NVIDIA graphics driver from the website of the manufacturer.
- Go online > Test.
Done. Followed all the steps on both drivers. Game.still crashes. Now I cannot open also other games
... gonna verify the files of all games.
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