Forum Discussion

13 years ago

Solved

Steam version of DA:O - Unable to access your online profile storage. The account information provided may be invalid.

Just purchased recently, started playing a bit. I wanted to check the online profile, and it's empty. I've put an exception in the firewall that allows full access for DAOrigins.exe, so there shoul...

Anonymous
13 years ago
I had this exact same issue so I asked Jessie Reid from BioWare what the issue is and this is the response he gave me:
"Hi, you have the problem with your profile name being too long because of playing DA2 first. I can't fix that issue so you'll have to talk to EA Support to get a shorter dragonage persona name."

I don't think I played DA2 first IMO but it could be the problem. So we need shorter persona names?

And yes, I have a Social account. Same name.

EA_Spectre

Community Admin

13 years ago

Did you create your account on the BioWare Social Network?

Myrana

12 years ago

Same issue here with screen shots. I have a BSN account too, also when trying to upload a character via thecharacter editor (for the ring) same issue. It uploads my achivements without issue though.