Stuck at Preparing on EA Play when trying to download on PC from XBox Game Pass
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) unknown
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 19.10.23 15:23
Summarize your bug Stuck at Preparing on EA Play when trying to download on PC from XBox Game Pass
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to download a game
What happens when the bug occurs? Always
What do you expect to see? the game downloading
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) unknown
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 19.10.23 15:23
Summarize your bug Stuck at Preparing on EA Play when trying to download on PC from XBox Game Pass
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to download a game
What happens when the bug occurs? Always
What do you expect to see? the game downloading
Trying to download Dragon Age Inquisition from EA Play. I've scoured the forums and reddit looking for solutions. Here is what I've tried so far:
1. Uninstall/reinstall all XBox and EA apps.
2. Repair, reset cache, etc.
3. Changing all XB services to start automatically.
4. A variety of other solutions I've seen that haven't worked.
Anybody have any ideas?
