Community ManagerHey CommodoreBlitz,
I'm afraid it'd be best to continue trying to contact our live support team, as we can't directly support account-related requests here on the forums. An advisor would be able to look into your account and investigate. If you're still having trouble connecting with an advisor, please try using a mobile hotspot and a private or incognito window to see if that helps.
In the meantime, it might be worth checking your Order History page to see whether you previously purchased Dragon Age Origins or were accessing the game through a subscription, such as EA Play or Xbox Game Pass, that has since expired or requires reauthentication.
Let us know what you're seeing, thanks!
