Unable to take screenshots
Hi A few days ago I lost the ability to take screenshots in both DAO and DAI. Also the game is not generating any screenshots either. To make sure the problem was not with my computer I tested it on...
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I just discovered this same issue -- I had not played DAI since September 2015, and fired it up again today (5/2/16). I'm running Windows 7 like OP. Origins installed a patch (I assume the one from October 2015, which according to the patch notes should not have affected screenshots) before I began playing.
Now when I click the printscreen button, nothing happens. Not a black image, just nothing showing up at all. I do not believe the images are being taken, because previously there was always a small hitch in the frame rate when a screenshot was taken. Other than that, I never had any issues taking screenshots before today.
To troubleshoot I have:
* rebooted the machine
* verified that I am running in borderless windowed mode
* switched to regular windowed mode and back (no difference)
* verified that the resolution of the game matched the resolution of my monitor
* verified that the printscreen button on my machine works (by using alt+tab to paste the results into Paint)
* searched for the files (in case they ended up elsewhere) on the entire machine ("ScreenshotWin32_*_Final")
No luck. Any suggestions?
Update: a few days later, the screenshot key mysteriously started working again. I didn't do anything different -- I did reboot both computer and DAI/Origin, but I did that before without any luck.
So problem solved, but the why is still a mystery.
EA_DavidCommunity Admin
@gingergen Thanks for coming back. If you encounter the problem again, can you see if pressing Alt & PrtScn works instead?
I have seen intermittent screenshot issues on some games(not just DAI), but I haven't been able to lock down an exact cause all of the time.
Thanks.Rather than start a new topic, I'm resurrecting this one. Since the Origin update, I've not been able to take a screenshot in DAI. I've tried the suggestions here including alt-print screen with no luck. Please help!
Can I ask why you guys aren't just using your graphics card for screenshots?
Nvidia and AMD both do a great job at it.
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