@FoxhackDN wrote:
Downloaded the free DLC add-ons from https://help.ea.com/en/help/faq/dlc-for-classic-games/#dragonage/ and installed them (they show up as "Unauthorized" in the game);
Those aren't free DLC add-ons. They are installers for DLC but they still check for ownership, which is why the authorization failed.If the DLC is no longer available separately, I guess you do have to buy the Ultimate Edition, but I'll have to check. That said, the Ultimate Edition with all DLC is currently discounted by 90% on EA App and Steam.
Edit: Disregard. EA_Shepard's answer is more up-to-date.
Community Manager@FoxhackDN DLC is and or should be free for everyone now if they own the base game. All DLC for the EA app is downloaded there.
The EA help site we have for downloading older DLC for older games is specifically for Steam.
The team has confirmed this multiple times with us. They did bundle and change up a lot of DLC content for DA and ME but ultimately it is free.
The giveaway was a promo years and years ago for specific content. DLC and special content is not the same. We have nothing to do with a Humble Bundle from years ago.
If you get a specific error, there are steps for most unauthorized DLC errors. We would need to see what you are getting. With the error you stated, follow the steps in this article. If you are using the EA app, once all steps are followed, download them through the EA app.
If you cannot attach an image of what the DLC shows as in the EA app so we can take a look.
I did attach pictures of what the game and DLC look like in the client in the first post.
And the Origin Humble Bundle 2 -was- an official EA promo, so I should have gotten the DLC added to my account for the game too? But it's just not showing up.
Community Manager@FoxhackDN Did we follow all the steps in the article for DLC?
Yes, I deleted the contents of the addin folder, I deleted the temp files, I deleted the contents of the EA Services folder, rebooted, repaired the install. The game insists that I only own -this single piece of DLC.- (See attached photo.)
Edit: Also this. Why does the client want me to buy the game again if I already own it?
So the free DLC that was given to old owners - not the bonus items, but the actual story content - was not granted to my account for whatever reason. Which makes no sense. Mass Effect 2 and DA: Origins *do* have the DLC and I'm pretty sure I never redeemed any special offer for those.
All I'm asking is if there's any way to have someone from support grant this to me, since I'm apparently supposed to own it.
