Forum Discussion

Anonymous

13 years ago

SolvedApproved

Upgraded Hardware

I have upgraded hardware on my pc. EA refuses to allow me to play the game on the same hard drive I had previously bgecause I have already used the code for the game myself. EA now says I can not use this code I purchased when the game first came out on this computer. I have tried contacting EA using three different browsers and keep being sent in a loop mand get no response other than automated ones.

Anonymous
13 years ago
Approved
@nuadde wrote:

I have upgraded hardware on my pc. EA refuses to allow me to play the game on the same hard drive I had previously bgecause I have already used the code for the game myself. EA now says I can not use this code I purchased when the game first came out on this computer. I have tried contacting EA using three different browsers and keep being sent in a loop mand get no response other than automated ones.

I made some verification on your account and it seems you have reached an advisor and that the code was unused. Do you still have issues with redeeming the code in Origin?

1 Reply

Anonymous
13 years ago
Approved
@nuadde wrote:

I have upgraded hardware on my pc. EA refuses to allow me to play the game on the same hard drive I had previously bgecause I have already used the code for the game myself. EA now says I can not use this code I purchased when the game first came out on this computer. I have tried contacting EA using three different browsers and keep being sent in a loop mand get no response other than automated ones.

I made some verification on your account and it seems you have reached an advisor and that the code was unused. Do you still have issues with redeeming the code in Origin?