Forum Discussion

Not applicable

11 years ago

White Scene -Where Solas narrates as Inquisitor Tracks North to Find Skyhold

In Your Heart Shall Burn: Find Your Way Forward. Cut Scene Where Solas narrates as Inquisitor Tracks North to Find Skyhold just turns white and freezes: Up to this point in the game every cut scene...

dragon age inquisition

Fred_vdp

Hero+

11 years ago

@jhallard wrote:

In Your Heart Shall Burn: Find Your Way Forward. Cut Scene Where Solas narrates as Inquisitor Tracks North to Find Skyhold just turns white and freezes:

Up to this point in the game every cut scene works flawlessly. So, ,why does this cut scene turn white and freeze? Everything is updated. So, don't ask?

System Model: XPS 8700
Memory: 8192MB RAM
Available OS Memory: 8144MB RAM
DirectX Version: DirectX 11

Card name: NVIDIA GeForce GT 635

@jallard

You don't meet the system requirements. The minimum GPU Geforce GT 8800 outperforms the GT 635 in benchmarks.

http://gpuboss.com/gpus/GeForce-GT-8800-vs-GeForce-GT-635M

You could also try repairing the installation.

@jhallard wrote:

It is amazing to me that no one has any answers to my question. Is it because they don't know the answer or is everyone just ignoring my question. Hard to tell these days with EA and Bioware. Clearly this "ANSWER HQ" is a worthless tool. Another EA disaster.

This is a community driven forum. EA's support is at http://help.ea.com/contact-us

Anonymous
Not applicable
11 years ago
@Fred_vdp wrote:
@jhallard wrote:
In Your Heart Shall Burn: Find Your Way Forward. Cut Scene Where Solas narrates as Inquisitor Tracks North to Find Skyhold just turns white and freezes:
Up to this point in the game every cut scene works flawlessly. So, ,why does this cut scene turn white and freeze? Everything is updated. So, don't ask?
System Model: XPS 8700
Memory: 8192MB RAM
Available OS Memory: 8144MB RAM
DirectX Version: DirectX 11
Card name: NVIDIA GeForce GT 635
@jallard

You don't meet the system requirements. The minimum GPU Geforce GT 8800 outperforms the GT 635 in benchmarks.
http://gpuboss.com/gpus/GeForce-GT-8800-vs-GeForce-GT-635M
You could * try repairing the installation.
@jhallard wrote:
It is amazing to me that no one has any answers to my question. Is it because they don't know the answer or is everyone just ignoring my question. Hard to tell these days with EA and Bioware. Clearly this "ANSWER HQ" is a worthless tool. Another EA disaster.
This is a community driven forum. EA's support is at http://help.ea.com/contact-us
I have gt 540m, which is weaker than 635m, and i never had white screen on that cinematic, so i doubt that it is his hardware issue.
Anonymous
Not applicable
11 years ago
yes, may need to reinstall. On xbox one console, and no mods have been applied. Very odd.