Forum Discussion

Anonymous

9 years ago

Solved

White Screen after song "The Dawn will Come", and talking to Solas. On Origin PC

Having Problems with screen white after the Song "The Dawn Will Come" and after talking to Solas. It will not progress pass this point. I have had played on this pc before with that game but unins...

dragon age inquisition

Leora85
9 years ago
@Reveriephoenix Are you using mods? This is the one place in the vanilla game where mods cause an issue (something I manage to forget every single time I play. Get so sick of listening to that song! 😛 ). If you have mods, the easiest thing to do is remove your mod folder (default name is Patch_ModManagerMerge, though you may have named it something else) temporarily (just move it out of the Program Files > Origin Games > Dragon Age Inquisition > Update folder, shove it on the desktop or something), then change the package.mft file in Update > Patch (use notepad) so the version matches that in your (now removed) mod folder (this is so you can load your game, the version number has to match or be higher than it was when you saved). If your game is fully patched, the version should be 12, so you should need to change it to 13 (unless your mod folder version is higher than that for some reason).

Once you get through the white screen and have regained control of your character, you can save the game and undo everything you just did. Remember to change the package.mft file in your Patch folder back to 12 after returning your mod folder.

If you are not using mods, something else must be going on, please post a dxdiag, instructions can be found in the spoiler section of this sticky.

Let us know how you go or if you need more help 🙂

Leora85

Hero+

9 years ago

@Reveriephoenix Are you using mods? This is the one place in the vanilla game where mods cause an issue (something I manage to forget every single time I play. Get so sick of listening to that song! 😛 ). If you have mods, the easiest thing to do is remove your mod folder (default name is Patch_ModManagerMerge, though you may have named it something else) temporarily (just move it out of the Program Files > Origin Games > Dragon Age Inquisition > Update folder, shove it on the desktop or something), then change the package.mft file in Update > Patch (use notepad) so the version matches that in your (now removed) mod folder (this is so you can load your game, the version number has to match or be higher than it was when you saved). If your game is fully patched, the version should be 12, so you should need to change it to 13 (unless your mod folder version is higher than that for some reason).

Once you get through the white screen and have regained control of your character, you can save the game and undo everything you just did. Remember to change the package.mft file in your Patch folder back to 12 after returning your mod folder.

If you are not using mods, something else must be going on, please post a dxdiag, instructions can be found in the spoiler section of this sticky.

Let us know how you go or if you need more help 🙂

Anonymous
9 years ago
O.O I've used mods previously before and they have never interfered. But if that is the case this time around and this works I'm gonna love you forever. I'll let you know.
Anonymous
9 years ago
OMG it worked!!!! Okay It's official I love you forever!!!!! Thank you Thank you Thank you soooooooo much!!!! I was worried I might have been screwed forever so again thank you.
lazlokahn
9 years ago
This is invaluable. Thank you very much.
- EA_David
  Community Admin
  9 years ago
  Props to Niah Dark, I'll mark her post as a Solution.
  
  Thanks for the confirmation posts, there are some nice quotes in the responses. 🙂
  - ArwynDres
    6 years ago
    @EA_David shouldn't be Mark as solution , but made a patch that fix it instead so its easier for us to mod
SaffronTilney
7 years ago
Solved!!! Thank you so much.
Jamesthe420th
6 years ago
So I had this problem and followed your instructions and I got past the white screen but now I can't get my mods back (the graphics ones that is, my no fall damage mod still works), even after I reset package.mft back to 12 and returned the mod folder. I even cut down on the mods I use and merged a new folder to no avail.
Edit: I also went back to old saves and my mods don't work on those either
Edit2: so, my mods magically came back after I customized Hawke a few minutes later during the subsequent cutscene and all cutscenes after. But once the cutscenes end they disappear again
- Leora85
  Hero+
  6 years ago
  @Jamesthe420th If your visual mods are showing up in cutscenes but not during normal play, that suggests your graphics settings probably got turned down, you might want to double check those 🙂 Many of the mods (especially, if I remember correctly, hair mods) mention that a certain setting or setting needs to be set to high or ultra for the mod to work/show up. It's been a few years, sorry, so I don't remember which particular setting it was. Meshes or textures, probably.
  - Jamesthe420th
    6 years ago
    Yes! Turning the graphics up to ultra did the trick, thank you
OrphanDevour
5 years ago
@Leora85 Would it not work out the same at all if I just save the patch.mft as 13 to match the mods one?
- Leora85
  Hero+
  5 years ago
  @OrphanDevour Do you mean just changing that and leaving the mod folder in as well? It might work... or it might not. With the same package.mft version number, it depends which one the game decides to look at (or it could just decide it doesn't like having 2 the same at all). Moving the mod folder out temporarily while you're editing package.mft in the patch folder should only take a few seconds, better safe than sorry?