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Hey, @Lukeizdaman
I have both, and I just did a fresh install of the game with no crashes.
I would ask the same of you as above. We can confirm it is not the actual game but something trying to sync. Typically if it is the game causing it, depending on how it was downloaded, it could be corrupting during the download phase. Ive tested it on an S and X without being able to repro it.
What I am thinking is, it may come down to not just a reet of the console, but clearing all saved data and games from the Xbox settings.
Although I am testing it again right now to see if I can get it to crash on both of my consoles.
UPDATE: i got home from work and booted up the game just to see if maybe something changed, now the game is launching fine and everything is normal. Not sure what changed.
- EA_Shepard10 months ago
Community Manager
Hey, All
I logged into both consoles this morning and it appears I can connect to the game without issues. Seems to be a temporary issue.
I am honestly not sure what happened as I went through all the troubleshooting steps to test it and had the same issue.
All seems to be good now though!
- 10 months ago
Ok, so now a week later the crashing issue has popped back up again. I haven't done anything different between now and a week ago but this morning im trying to play a little bit and the same issue is back. Start the game, get to the ea/bioware start up, then the game crashes....
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