Forum Discussion
EA_Shepard
Community Manager
2 years ago@ZekeD123 I let the team know about it. I had a few players who deleted the save data within the Xbox settings and were able to get in so it may not be the actual game but corrupted save data for the game. Did you go into the Xbox settings and delete the saved data from the console and the 360 option as well?
2 years ago
@EA_Shepard I have the same problem. I deleted all save data. Didn't work. Completely removed the game, reinstalled without getting old save data back and it still crashes as soon as the EA logo appears. You can get past that by restarting or logging out of your Xbox account. Then the game will ask you to log back in and you can get to the start menu of the game. But once it tries to connect to the EA servers it crashes again. Super frustrating... I wanted to play this game to get back into Dragon Age as a jump off point to Veilguard...