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@wardencdrlexa@Ronnet You may want to try what I did above in post #23. My game was behaving exactly like yours. Launching with a different account and changing accounts from the main menu has (so far) allowed me to continue to play the game. You will need to either have a disc copy or play on your home xbox in order for this to work, since you need to start the game with your main account signed out.
Has anyone found a fix for if you own a digital copy and you're not on home xbox?
- 10 months ago
@DustyRaccoon7 The only fix that you could try then is to try to leverage quick resume.
Some people have said they were able to get it to work by immediately launching another game as soon as the initial splash screen goes away and they see the loading icon.
Then go back to Dragon Age and it should pick up where it left off with quick resume (and maybe work)
- 6 months ago
This worked for me. Steps I took were I opened the game until I seen the loading icon. Right away I quick started another game and waited three seconds. Went back to dragons
Age and it got passed the shut down stage and to the main menu.
- 6 months ago
And right back to the shutting when I hit A to accept the user agreement lol
- EA_Shepard6 months ago
Community Manager
@69a9e227ed948530 which Xbox are you using? I tested my X and S both no issues so the game is working on Xbox.
- 6 months ago
Series S digital edition.
- EA_Shepard6 months ago
Community Manager
@69a9e227ed948530 See if these work. Sometimes it is a cache issue on the console. Sometimes it is just a network refresh with your modem or router. I asked, there are no current issues with the game at the moment. I would also have a look-see at the Xbox Troubleshooting page.
- Quit all running Apps (For Series X|S consoles)
- Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)
Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
- 6 months ago
I mean this with all due respect but the Community manager don’t know anything. They have been feeding folks the same bull crap about cache thing for years now n it don’t work for anybody. I’ve helped more people on here than they have. N I can give u an easy solution the works for everyone I’ve told it to. Start the game on a profile that hasn’t played it and it will work. Now when u get to the main menu of the game after it connects to the “Dragon Age servers” press the button that says change profile n then change to your actual account that you want to play the game with. But keep in mind u cannot log the other account out and it must stay logged in the entire time and all your doing is switching to your main profile when the main menu loads up. It an easy process but the problem with the game lies with connecting to the servers for whatever reason but whatever the case may be this is the best work around.
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