Forum Discussion

dhansell's avatar
dhansell
Seasoned Hotshot
4 years ago
Solved

Xbox Game Pass for PC - DA:I says I'm missing DLC I definitely have installed

I'll start by saying I work on computers for a living. I mean for over a decade.  I searched the Internet, including these forums, for advice on how to solve the problem of the game not recognizin...
dragon age inquisition
  • llTouChell's avatar
    llTouChell
    4 years ago

    Finally I was able to partially fix the problem, at least to be able to play the main story without problems. I was able to get the profileOption file from an account that doesn't have this problem and has the Goty version. If you just want to play single player and ignoring the multipalyer (if there are even people playing it), put the file and replace it inside C:\Users\{Your Account}\Documents\BioWare\Dragon Age Inquisition\Save. The game will enter in offline mode and will recognize all Dlcs. Sorry for my English, I was using Google Translate.

    Pdt: I don't know why it won't let me attach the file, so I will upload it to OneDrive

    *snip*

    EDIT by EA_Jason: Removed link, can't allow file downloads though a third party site, or.rar files. 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @dhansell if running into a bug such as this our team will ask that you post a bug report on AHQ so that they can be gathered together.


If you open up EA Desktop and check DA:I does it show the DLC for the game as being available to you?

Darko 

dhansell's avatar
dhansell
Seasoned Hotshot
4 years ago

Bump. I answered your question @EA_Darko. Please advise.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @dhansell please do not call out CMs as doing so is not allowed on AHQ.


    If a CM does not respond then it is worth giving them time as like you, we get a weekend now and again.

    We are happy to pass your bug report on to the team.


    As EA Desktop is in beta you may see issues such as this pop up from time to time.


    Darko

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    Hi @dhansell,

    I just wanted to follow up on this as I have seen some reports on the EA Desktop forums where players cannot continue their savegame after the EA Play subscription expired due to getting an error message saying that you don't have the DLC installed. 

    Is that the case for you as well?

    • dhansell's avatar
      dhansell
      Seasoned Hotshot
      4 years ago
      @EA_Jason Yes, I have the same problem that others have reported. You should know that EA Help is telling people who are already mad to come and post here instead of, ya know, helping.
      I sympathize with you and Darko. I'm not trying to call you out. But EA Help is calling y'all out as the official support vector for this problem, and I spent an entire afternoon of PTO trying to get this game working instead of actually playing the game. So, I apologize for my tone. I just don't want the 80 hours I've played to have been for naught.
      • EA_Jason's avatar
        EA_Jason
        Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
        4 years ago

        Yeah I understand, you don't want to lose all the progress that you have made that you have put a lot of time and effort into. 

        I am wondering if you can start a new game, save the progress and then continue the savegame on a new game. I guess it's something that you can test by creating a backup of the savegame, but as I have seen multiple reports of this I don't want you to put your save at risk. 

        I'll get it over to the team and check if there is something known about this. 

        EDIT

        Here's the link to the other thread: https://answers.ea.com/t5/Dragon-Age-Inquisition/PC-Unable-to-load-save-data-missing-DLC/td-p/9929287

About Dragon Age Franchise Discussion

Join the Dragon Age community forum and share your experiences in the legendary world of Dragon Age.26,838 PostsLatest Activity: 3 days ago