Has anyone found a fix for this issue? I've been having the same issue and have not found a solution at all.
I haven't and it doesn't seem like others have. Like above EA Help told me to watch their twitter account. One problem is there is no continuity to Help. One person told me to reboot in safemode, to attempt something. So I asked, wouldn't that disconnect us? Then he said another person will be able to help. So I did, the other person didn't do anything (especially not anything requiring safe mode) and told me to watch their social media lol. Not to mention, despite them putting in "Notes" I've had to explain the problem every time.
