Forum Discussion
Same issue here although my pass did not expire. Upon booting up EA Desktop today, it had me logged out for some reason (has never happened before). So I re-logged in and then it showed all of my games as needing to be redownloaded. I rebooted EA Desktop, and then they suddenly had the Play option again.
It seems there is a MAJOR bug with their DLC whenever someone is logged out of the desktop or a pass expires. It's beyond me that they haven't fixed this yet. Seems like a major issue.
I went through support and chatted with 4 different people. They had me uninstall/reinstall EA Desktop and Inquisition, clear cache, and do a safe PC bootup (as well as do some stuff on Origin which really didn't make any sense to me since you can only use the EA pass on EA Desktop).
The last support person ended up telling me to go to the forums because they no longer support the game (like what...? this has to do with the EA desktop screwing up the game, not the game itsself). So, here I am, disappointed to see that others have had this same issue with zero fix yet. Guess I'll be starting a new game and seeing if the DLC works with a new save :/
Okay, update. I contacted support again just to see if it's being worked on at all and support said that a lot of people have come forward about this issue and they're looking into it so hopefully that means we will see a fix in the near future!
- 4 years ago
Same problem here, i really hope they're doing something.
- 4 years ago
Same error, except mine started after the EA subscription expired in Steam, and I was playing the game through Game Pass, not Steam. I may have started the game through Steam months ago but since I reinstalled just used Game Pass.
This needs to be fixed, is the second time I lose almost 50 hours of progress due to a EA Desktop (or whatever it is) error.- 4 years ago
Any fix yet?