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Anonymous's avatar
Anonymous
11 years ago

Xbox One locks up at "Press menu button" screen

I've been playing DA:I on my Xbox One, and I have about 5-6 hours into the game. When I tried to start it up tonight, the game locks up at the "Press menu button" screen as soon as I press the button. The music stops after a few seconds, and if I go to the menu and back into the game, it eventually goes to a black screen. I've left it for 5-10 minutes and it appears fully locked up.

I've tried closing and re-opening the app (no luck), restarting the console ( also no luck), and I don't have any issues with other games (Destiny, Call of Duty, and Trials Fusion all work fine). Any advice? I can't even load up the game anymore.

3 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Still no answer... I have the same problem and have gone so far as to uninstall and reinstall and nothing
  • Anonymous's avatar
    Anonymous
    11 years ago

    I had this problem, you just need to do a full power reset on your xbox one, hold in the power button on the front of your xbox one for ten seconds (even when screen is black) then turn it on via console again, (you should get the green xbox one loading screen) then you should be good to go. this worked for me, it should for you too.

    Also thats how mine was, first it just kicked me off the game and back to the dashboard, tried loading it up again but all I got was a black screen, not even the press menu button screen, managed to get it on to the press menu button screen but it kept freezing upon said pressing button, alas, nothing I tried worked, but said solution I mentioned did.

  • I was having the same issue, but after power cycling as stated in this reply, the game loaded right away.  Thanks! And good luck OP, but it worked for me

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