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AnimeNerd90210's avatar
AnimeNerd90210
9 months ago

[Xbox Series X] linked Xbox account to EA but not showing up in Keep

Hey everyone! It seems quite a bit of people are having issues. I just linked my Xbox account to my EA account so I could play Inqusition on my Series X. However, even though it says its linked, its not showing up in the Dragon age Keep. It says I only have 2 Peronas; Pc and Playstation. I have the same gamer tag for all 3 and also use the same email, so there should be no issue. But since it's not showing up in the keep, I can't even attempt to sync and load my custom world state into inquisiton. Has anyone had this problem or found a solution? I literally just finished playing Dragon Age 2 and really wanted to get straight into inquisition.

dragon age inquisition

9 Replies

  • AnimeNerd90210's avatar
    AnimeNerd90210
    9 months ago

    Update: My Xbox account is finally showing in Dragon Age Keep but I still can't import a custom world state.

  • AnimeNerd90210's avatar
    AnimeNerd90210
    9 months ago

    Oh my goodness thank you so much! I hope its soon, I'm in such a mood to continue Dragon Age haha.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey, Inquisitors

    This should be resolved for most players at this point. It was reported to the team on Friday but with the weekend things happening it was a bit delayed in being looked at.

    If you are still running into an issue let us know and we will let the team know!

    Thanks!

  • galvanizate's avatar
    galvanizate
    9 months ago
    @EA_Shepard i just tried to import my save but it is still saying i have a default save. i've imported on both my pc and my mobile device. it is only saying i have the default world state and i must to keep to import ... but i already have.

    i play on xbox one.
  • szugakookie's avatar
    szugakookie
    9 months ago

    Still the same problem on PS5, account is linked and the world state is exported but in DAI there's only default world state while making new game ☹️

  • cubies78's avatar
    cubies78
    9 months ago

    Ya it is still not working for me. Did everything in the keep and it is still inly giving me the default state.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    8 months ago

    @cubies78 Can you try again? Seems to be working for quite a few players now. I had a slight issue on PC, but tested console and worked with no issues.

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