Forum Discussion
EA_Illium
EA Staff (Retired)
1 year agoHey @rileyjames98 Thanks for the additional information!
When you have a moment, we can also check the following to see if this helps.
- Make sure you have the latest software update.
- If you are using an Xbox Insider build, please return to the normal version of Xbox OS.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles), then relaunch DATV.
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
1 year ago
I’ve tried these again and it is still crashing randomly. This time it crashed after I jumped onto a platform. I could move the camera but everything else was froze until it crashed and went to the Xbox dashboard.
- EA_Illium1 year ago
EA Staff (Retired)
- 1 year ago
Internal storage
- 1 year ago
My game is still freezing and crashing, even with the recent update. This time it crashed right at the start of combat, specifically while throwing my shield.
- 1 year ago
I uninstalled my download and reinstalled with my Disc game. Still crashing, even with the latest update.
I have the Xbox Series S. Pretty fed up at this point.