[PC] Game Hard Crashes After 15-20 Minutes
Like the title says, Veilguard keeps hard crashing my pc, forcing me to manually shutdown and reboot my computer. I have tried disabling overclocking, updating drivers, deleting game files, and alter...
Forum Discussion
You said " Veilguard keeps hard crashing my pc", but you have to manually shut it down?
Does that mean the PC freezes and you can't end the game with the Task manager?
@laugh21212121212 Hijacking a thread is never a good idea. Create your own thread with attached DxDiag.
That’s correct. After about 15-20 mins running the game with no issues, the screen goes black, and my pc acts like it is resetting but never reboots. I have to turn my pc off and on with the power button to reboot it. And Veilguard is the only game that causes this issue.
@Keith-hates-tax
1. Hit Windows key and X.
2. Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
3. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
4. If errors are found, notify us. If no errors were found reaped steps 1 & 2.
5. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
6. The system will start validating soon. If it throws an error, please list it here.
7. After it reaches 100% reaped steps 1 & 2
8. Inside PowerShell, CMD or Terminal enter “sfc /scannow” without quotes > ENTER.
10. Post the message you receive at the end of the processes here.@holger1405
Here is an image of the powershell responses to your commands.Repair the game.
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)Then try to play and see if the game still crashes after this time.
If it does crash:
Preform a clean boot and test the Game in clean boot mode.
In clean boot:
- Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
- Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
- Make sure any CORSAIR/ASUS/RAZER software is disable or deinstalled and that your GPU & CPU are not overclocked.
- Make sure only your Mouse and keyboard are connected to the PC
