[PC] Game Randomly Crashing In Different Areas of The Game

@sunwisecircles Here is a breakdown I pulled directly from your DxDiag. There are quite a few errors. The main thing is to make sure that if you have an SSD, the game and the EA app or Steam are both on that.

Here is a detailed breakdown of the Windows Error Reports you provided, along with troubleshooting steps for each - If you pull up the file, you can do a ctrl + F and type in Windows Error Report and it will take you directly to it. 

WER1 - RADAR_PRE_LEAK_64

• Description: This error occurs when Windows detects a possible memory leak in the application (Dragon Age The Veilguard.exe).
• Troubleshooting Steps:
  1. Update the Game: Ensure the game is fully up-to-date.
  2. Lower Graphics Settings: Memory leaks can be exacerbated by high resource usage.
  3. Check Memory: Use Task Manager to monitor RAM usage while the game runs.
  4. Disable Background Applications: Close non-essential applications to free up system memory.
  5. Run as Administrator: Launch the game with elevated permissions.

WER2 - APPCRASH (GalaxyClient Helper.exe)

• Description: The GalaxyClient Helper (part of GOG Galaxy) crashed due to an issue in KERNELBASE.dll.
• Troubleshooting Steps:
  1. Update GOG Galaxy: Install the latest version from the GOG website.
  2. Reinstall GOG Galaxy: Uninstall and reinstall the application to replace potentially corrupt files.
  3. Check System File Integrity: Run sfc /scannow to repair KERNELBASE.dll.

WER3 & WER4 - APPCRASH/BEX64 (OneDrive.exe)

• Description: OneDrive crashed due to a buffer overflow (BEX64) or an application error (APPCRASH).
• Troubleshooting Steps:
  1. Update OneDrive: Ensure you are running the latest version.
  2. Disable Integration Temporarily: If OneDrive sync is active while playing the game, disable it to prevent interference.
  3. Repair OneDrive: Use the repair tool from the OneDrive settings or reinstall it.

WER5 & WER6 - APPCRASH (NVIDIA Overlay.exe)

• Description: The NVIDIA Overlay application crashed due to an error in KERNELBASE.dll.
• Troubleshooting Steps:
  1. Update NVIDIA Drivers: Install the latest version from the NVIDIA website.
  2. Disable NVIDIA Overlay: In GeForce Experience, disable the in-game overlay.
  3. Repair KERNELBASE.dll: Run sfc /scannow to check and repair system files.

WER7, WER8, & WER9 - BEX64 (NVDisplay.Container.exe)

• Description: NVIDIA NVDisplay.Container.exe crashed due to a buffer overflow, possibly in _nvtopps.dll.
• Troubleshooting Steps:
  1. Update NVIDIA Drivers: Ensure the driver version is up-to-date.
  2. Clean Install NVIDIA Drivers:
     • Use the NVIDIA clean installation option during driver setup.
     • Alternatively, use Display Driver Uninstaller (DDU) to remove all NVIDIA components and reinstall.
  3. Disable Third-Party Overlays: Turn off overlays from software like Discord or Steam that might conflict with NVIDIA's container.

General Recommendations:

1. Check Windows Updates: Ensure your operating system is fully updated (10.0.19045.5247 appears current, but verified again).
2. Test Game on Internal Drive: If feasible, move the game to your internal SSD to eliminate external drive-related latency or errors.
3. Clean System Temp Files: Use tools like Disk Cleanup or CCleaner to clear temporary files.
4. Reinstall the Game: If the above steps fail, uninstall and reinstall Dragon Age The Veilguard.

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@holger1405 wrote:

@sunwisecircles 

The NVIDIA "NVDisplay.Container.exe" and "NVDIA Overlay.exe" errors might be the cuprite here.

• Follow this manual to the letter to cleanly uninstall all NVIDIA components.
• Install the graphics. > Go online.
• Test.

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I love this manual! It's fixed so many issues!