Crackling sound making it unplayable
Title screen, Varric doing his monologue and character creation all play sound with no problem but the second I got to the first cutscene with my rook and then into Mintrathous the sound is constantl...
Forum Discussion
EA_Illium
Community Manager
Community ManagerHey Everyone,
If you are running into an issue with sound crackling or cutting out. Try disabling any extra sound features on your device (Like Dolby/DTS or Windows Sonic), and disable the 3D audio setting in-game.
After, restart Veilgaurd and let us know if this continues
If this continues after today's 1.0.0 patch, please let us know the following:
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- What type of audio device are you using?
- If possible, share a Screenshot or Clip...
- If on PC, share a Save file for our team to look at.
- If on PC, please share a DxDiag file and an EA app Error ID Number
Cheers!
Hello!
I have been experiencing stuttering and audio issues with the game since launch.
When playing the game, I am regularly experiencing massive fps drops and audio glitches and crackles with it. Limiting the fps with vsync to 1/2 and 1/3 seems to help a little, but the stutters are still there, and the base enjoyment is significantly lowered at 20 fps when the game should be running at 50-60.
This has gotten to a point where the game is unenjoyable and many times I have died to enemies because of the framerate dropping and causing input latency, and cutscenes become so garbled that any emotional impact or immersion is completely lost. The game is lovely otherwise and I really wish I could enjoy it to the fullest.
The 1.0.0 patch fixed nothing about the issue, and other solutions that I tried include: updating gpu driver, rolling back gpu driver, updating windows, trying out or disabling various video and audio settings, verifying the game files, reinstalling the game, setting the game higher priority, tried multiple audio devices, and most permutations of the graphics and display settings in-game, including the "optimized" settings provided by Geforce Experience.
I did not have extra audio features (like windows sonic or dolby features) enabled in the first place, so I didn't need to try disabling that, disabling 3D audio ingame did not help either.
My PC more than meets the system requirements, I was experiencing the same amount of fps drops and stutters on lower presets as the higher ones.
EA ID: Elwyn7
Platform: PC - Steam
Specs:
Windows 10 64-bit
Intel Core i7-10700K, 4900 MHz
Gigabyte H410M S2H motherboard
16 GB RAM (DDR4)
NVIDIA GeForce RTX 3060 (12 GB VRAM)
Realtek Audio (issue persisted both on wired Logitech speakers, and bluetooth Razer headphones)
Installed on an SSD (Samsung SSD 970 EVO Plus 500GB NVMe m.2 SSD)
Screen Recording, save file, dxdiag.txt: Drive Link
