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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 days ago

Crashing During Cut Scenes

Hello Rooks,

We've noticed reports of Dragon Age: The Veilguard crashing during cut scenes. This issue seems to occur across various points in the game and has been highlighted in community discussions, such as this Steam thread.

To help us pinpoint and resolve the issue, we need your assistance. If you're encountering this problem, please upload your save files to this thread. When uploading, include the following details to help us better understand the issue:

  • Where: Specify the exact cut scene or location where the crash occurs (e.g., after completing a quest, during a specific dialogue, etc.)
  • When: Let us know if the crash happens consistently at the same point or if it seems random.
  • How: Share any actions leading up to the crash (e.g., interacting with a specific NPC, entering an area, etc.).

This issue is occurring on PC through Steam, so be sure to also include:

Your PC specifications (CPU, GPU, RAM, operating system, etc.).

Any mods or third-party tools you're using, if applicable. 

Your save files and details will greatly help us resolve this issue faster.

Thank you for your support and cooperation!

  • lqt2n8mbh1rl's avatar
    lqt2n8mbh1rl
    Seasoned Novice

    What about the quedt regrets of the drea wolf on console??? I cant play the game because the main quest FIRE &ICE is bugged for the previous quest...

  • dkolenovic's avatar
    dkolenovic
    Seasoned Newcomer

    Hello, when I finish Ice and fire quest it should teleport me into the lighthouse and end the quest and I finished it multiple times and after the talk after defeating dragons I get black screen and it teleports me into the lighthouse but doesn’t finish the quest si I’m stuck here and can’t teleport, please fix this asap❤️

    I am playing on ps5, not using any mods or third party tools

    • lqt2n8mbh1rl's avatar
      lqt2n8mbh1rl
      Seasoned Novice

      Same for me,  i cant play and this was a day 1 problem, seems no one cares about it...

  • Since the patchs the game will just hard crash and restart the PC. this happens at random times. I was told that the game does not function with the newest NVIDIA drivers from the support. But I'm not sure if that is completely true. I have played 140 hours and the game ran amazing when it first launched but since the patches the game just crashes. 

    win 10, 5800x, 3080 12GB, 64GB DDR4, no mobs/ third party apps. Really hope that this gets fixed soon. not sure why you would have messed with the game so much to make it not functional when it ran great at when it first game out.