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amossio's avatar
amossio
Seasoned Novice
2 months ago

Hard crash before character creation screen

The game loads up, I can manage the settings etc. But when I start a new game, after the introduction, the game crashes my whole PC and my PC then restarts. Sometimes I had to switch it off manually ...
  • amossio's avatar
    2 months ago

    Btw I got a refund, then thought of something I hadn't tried. So I re-bought the game šŸ˜‚šŸ˜‚šŸ˜‚.

    If anyone has the same issue, it could be down to using two monitors, so the solution is to unplug one off the PC completely. 

    I have two monitors, both plugged into the GPU, one is a display port and the other HDMI. When I game intensive games I always set the monitor to run off the main display port screen screen and have that one disabled but not unplugged off the PC.  However I hadn't thought to take the HDMI cable monitor completely out, unplug it from the GPU all together etc.

    So today I rebought the game, did that and it's now working. 

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