Forum Discussion
EA_Shepard
Community Manager
12 months agoKyleTreger Hey there!
Just following up to see how things are going. Are you still running into any issues?
Let us know if you need any assistance.
Thanks!
AliCat6935
12 months agoNewcomer
Did this ever get resolved I’m having the same issue 😔
- EA_Shepard12 months ago
Community Manager
AliCat6935 Steam Deck is a harder one to narrow down because of the OS it runs. I have one, and I've made multiple changes to settings, but unlike Windows, there aren't a lot of changes you can make other than the graphical settings. It is a change and test type of situation.
- EA_Shepard11 months ago
Community Manager
AliCat6935 So officially, we don't actually support the Steam Deck because of the OS. From my own Steam Deck testing, I can toss some steps that may help. Sadly, if they don't, it will be a find a workaround as it's been verified to work.
- Force Controller Mode
- The flashing between the keyboard and controller prompts suggests the game is struggling to determine the input method. Force it to use a controller:
- Launch Steam on your PC.
- Right-click the game > Properties > Controller.
- Set Use Default Settings to Forced On or Forced Off and test both options.
- In the game settings, ensure controller input is prioritized.
- Reconfigure Steam Input
- On your Steam Deck:
- Open the Controller Configuration for the game.
- Switch to a Gamepad with Joystick Trackpad layout (or reset to the default Steam layout).
- Save the configuration and restart the game.
- Disable Steam Overlay and Remote Play Settings
- On the PC hosting the game:
- Go to Steam > Settings > Remote Play.
- Disable hardware encoding or set it to Legacy Mode.
- Turn off the Steam overlay in-game via Library > Game Properties > General.
- Calibrate Controller in Steam
- On your Steam Deck:
- Go to Settings > Controller > Calibrate Joysticks and Sensors.
- Recalibrate the Deck’s joysticks to ensure accurate input.
- Check for Third-Party Software Conflicts
- Ensure no third-party controller mapping software (e.g., DS4Windows, reWASD) is running on your PC. These can interfere with Steam's input system.
- Roll Back the Game Update
- If the update introduced the problem:
- Check the Betas tab in the game’s Steam properties to see if a previous version is available.
- If not, contact BioWare support and request acknowledgment or an official rollback.
- Test Local Play
- Temporarily install the game directly on the Steam Deck (if storage allows) and test its functionality locally. This helps determine if Remote Play specifically is the issue.
- Controller Driver Reset
- On the PC:
- Disconnect all peripherals.
- Uninstall existing controller drivers and let Steam handle them.
- Restart and reconnect your controller.